Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Return Policy
  • Backordered items will be shipped within 60days.  If we are unable to ship the item within that time frame, we will contact you.

    No merchandise will be accepted for return without specific advance approval and the issuance of an Return Authorization Number (RMA).  Incorrect items shipped through an error on our part will be accepted for full credit and reasonable return transportation charges will be allowed.  Items incorrectly ordered, when approved for return, will be accepted for return within 30 days (20% restocking fee after 30 days). All returns must include the RMA Number on the outside of the box.  No return will be accepted after 60 days from the purchase date.

    You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Evergreen Hill designs, LLC reserves the right to change its payment procedures at any time without prior notice to you.